About the job

Summary

The QEII Centre is seeking to appoint 2 AV Technician's .

To undertake duties as allocated by the Discipline Head and or Senior AV Logistics Manager to work as part of a professional team in the provision of technical presentation services to events, primarily within the Centre and at times other venues.

To always present to clients, Centre staff, colleagues and production companies a confident, professional and approachable manner worthy of the Department.

Job description

QEII Live

QEII Live, is part of the Operations Department, which prides itself on delivering exemplary levels of customer service to enhance the QEII visitor experience.

QEII LIVE deliver Audio Visual services for the centre and are a key department to the success of the Centre incorporating many specialists in the AV industry. They work closely with event managers to organise and operate most events at the centre by providing first class AV technology to our clients

Job Purpose

To undertake duties as allocated by the Discipline Head and or Senior AV Logistics Manager to work as part of a professional team in the provision of technical presentation services to events, primarily within the Centre and at times other venues.

To always present to clients, Centre staff, colleagues and production companies a confident, professional and approachable manner worthy of the Department.

Key Tasks

• Rigging and de-rigging audio, lighting, audio visual, video/data, sets and display equipment in accordance with general health and safety regulations and procedures.

• To operate Audio Visual technical equipment on events.

• To undertake general duties under instruction from the Senior AV Logistics Manager or Discipline Head, including maintaining a tidy and efficient working environment.

• To represent QEII LIVE department as a Client Liaison Technician. Which is a conduit between the client and the Project Management on an event.

• To assist with development of facilities and to extend the boundaries of achievable operations.

• To assist with inventory storage of equipment including repairs.

• To undertake training both internal and external in all relevant technical subjects.

• To assist the Senior AV Logistics Manager or Discipline Head as to where improvements may be made in day-to-day operations of the department.

• To deploy equipment at their own discretion if essential to the effective operation of an event. If it is to be billed to a client, a check with the Senior AV Logistics Manager or Head of Audio Visual or the AVPM, before it is deployed, is required.

• Some basic, immediate decisions may be made based on procedure, but more important decisions will be made in conjunction with senior members of Centre Staff.

• Any other duties as requested by the Head of Audio Visual or Senior AV Logistics Manager (i.e., weekend work).

• To assist in the delivery of Event ICT, which would include but not limited to, running network cables, basic network troubleshooting, VLAN association, IP subnet address configuration, setting up printers and IP Phones.

Responsibilities

Experience

• Excellent knowledge of Corporate Audio-Visual Equipment. Up to date technical knowledge.

• Proactive team player, working across multiple departments. Excellent time management, outstanding attention tom detail.

• Excellent verbal and written communication skill with the ability to articulate with our client base at times of event pressure.

• To have the ability and confidence to identify risks and make dynamic decisions to protect the centre and the client

• Be punctual, presentable, attentive.

Technical Skills and Qualifications

• Qualification in Audio Visual or equivalent experience

• IOSH trained or equivalent experience in Working at Height and manual handling knowledge

• Any rigging and slinging training

Qualifications

• Qualification in Audio Visual or equivalent experience

• IOSH trained or equivalent experience in Working at Height and manual handling knowledge

• Any rigging and slinging training

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Working Together