Responsibilities

• Hands on experience and knowledge in Microsoft Office 365
• Provide user level technical support for end users, computers, printers, etc.
• Assist with end user system updates and monitoring.
• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)
• Monitor printers, copiers, and fax machines to make sure they are working properly and getting regular maintenance with the help vendor service
• Managing network issues
• Diagnose and troubleshoot hardware or software failure
• Perform other duties as needed.

 
Qualifications & Attributes

• Diploma in IT or equivalent professional qualification
• Minimum 1 year of experience in similar capacity
• A customer-oriented attitude and dynamic personality
• Capability to work both independently and as a part of the team
• Excellent communication skills in English