Job Description

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Summary:

• Strong Engineering (Service Planning, Service Design, Service Transition)/Operations Skills.
  • Responsible for managing and supporting critical operational and/or design issues in partnership with operations team.
• Provide 24x7 support operational support and be part of an on call rotation. Be point of escalation for IT related incidents
• Responsible for analyzing, troubleshooting, and evaluating technology issues.
• Self-Motivated, goal-oriented and problem solver with an action-oriented approach
  • Maintains professional and technical knowledge by tracking emerging trends in systems engineering, VMware, Storage, Backup, Cloud and Computing Technologies.
  • Ability to collaborate and effectively communicate with various groups within the IT organization.
  • Lead and participate fully in the design, configuration, and documentation of IT Infrastructure.
  • Contribute to establishing policies, guidelines, and standards.
  • Understanding of IT principles and an ability to communicate technical concepts effectivity
  • Contribute to short and long-term planning and strategy as a member of technology governance.
  • Provide regular updates on all related projects and identify potential risks to management
  • Organized and capable of multi-tasking.

Required Skills/Experience: 

• Strong diverse technical knowledge of server, storage, backup, operating systems, cloud (AWS & AZURE a plus), database and network infrastructures
• Experience with major operating systems (Windows/Linux)
• Strong Experience with VMware Virtualization platform experience including maintaining, troubleshooting, and performing performance analysis and tuning
• Experience with HCI technologies such as vSAN and SimpliVity
• Experience designing and building highly-available, high-volume environments that include disaster recovery technologies and data replication technologies such as Zerto and SRM
• Experience with troubleshooting complex incidents and problems associated with IT infrastructure and technologies in a 24x7 environment
• Strong interpersonal and communication skills for effectiveness in meetings, presentations, and writing, and the ability to effectively build alignment and influence others in a matrix environment
• Experience with Storage architecture, solutions, and technologies – Fiber Channel, NFS, CiFS, iSCSI.
• Experience in Data Center functions (racks, power, sizing)
• Experience to analyze and build business case for transformational initiatives
• Proven track record of effective project oversight, estimating resource requirements and timelines, managing, and tracking multiple projects simultaneously, and delivering on commitments
• Experience to analyze and build business case for transformational initiatives
• Experience with a large to medium corporate environment preferred.
• Experience with moving/migrating systems and data preferred.
• Experience managing vendor delivery preferred
• Pharmaceutical / Compliance experience a plus

Education

• Bachelor’s degree in science, technology, engineering, math, or equivalent experience.
• 8-10 years of experience in the Information Technology profession.
• 5 years of relevant experience in infrastructure engineering and operational support
• VMWare Certified Professional (VCP) preferred
• Desired experience with AGILE and use of Jira a plus
• SDLC a plus
• ITIL certification a plus

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation.  Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment.  This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.