Job Title: Associate Digital Process

Location: Chennai

How to Apply

• Interested candidates can register for this role using this registration link - https://amazonvirtualhiring.hirepro.in/registration/incta/ju0f4/apply/?j=56493&e=12325
• After completing the registration, eligible candidates will receive an email with subject line Amazon - Online Test Invitation from admin@hirepro.in with assessment link, user name and password for the initial levels of online assessments.
• Once started, all assessments should be completed on the same day.
• You can take the assessment only in laptop or desktop with Webcam and good quality USB headphone with mic.

The associate will need to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. The associate will need to deliver results that meet or exceed expectations and should be able to perform root cause analysis on errors and recommend process improvements to drive process efficiency. The associate should also be a team player and be willing to share his/her knowledge. The associate should be able generate ad-hoc operational reports, carry out tactical communication to stakeholders and ensure timely resolution of tickets. This role will report to the Operations Manager.

Key Performance Areas

• Gain a thorough understanding of the business and operational area
• Identify, analyze, and resolve repetitive issues
• Ensure all process documents are managed and updated
• Provide reports and data as requested and support the team lead on escalations
• Provide inputs to training and help in shaping training content

Eligibility Criteria:

• Any Graduate (Mandatory)
• Work Experience: 0 -2 Years (Max)
• Strong communication skill and analytical ability
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• Only immediate joiners

Kindly apply on this job posting if you interested and (Only) the shortlisted candidates will receive an email for the initial online assessment from admin@hirepro.in

Note: - Candidates who are based in Chennai should apply. All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.