Specialist, Client Services

The Specialist, Client Services job supports the data management and reporting projects and processes to ensure that data is collected, housed and used securely, efficiently, and cost-effectively. Working independently with general supervision, this job designs and implements data management, data storage and other business intelligence systems, and supports the configuring, maintaining, generating and analyzing reports to guide the organization's decision making process.

Key Responsibilities and Duties

• Develops and implements data management and reporting programs and processes to support data driven decision making across the organization.
• Supports the collection of information, analysis of data and generation of reports and dashboards by utilizing various information systems and data applications to assist customers and to drive efficient reporting across the organization.
• Assists with the design of workflows to ensure accuracy of financial and operational information entered into the system and performs the testing of new features of the system as they are implemented to verify accuracy.
• Researches and identifies potential impacts of significant data management and reporting issues to ensure availability, integrity and accuracy of data.
• Provides data management and reporting services to internal and external customers by following established protocols and procedures to meet organization's objectives.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

6IC