Engineer Cloud

Leads in design planning for a company's technology architecture structure; implements hardware and software infrastructure.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

7IC

Job Description Summary:

This role will be on the cloud engineering team and will provide cloud solutions support, solution design, development, and engineering for the TIAA Public Cloud (TPC). This is a hands-on engineering and implementation role leveraging Amazon Web Services, Google Cloud Platform, Microsoft Azure and other cloud technologies across our enterprise.  This team works with both the service providers not limited to CSP’s and othet internal business units to provide engineering services. Products and/or services you may work with are but not limited to GCP Native Services, Python, Git, Terraform, Splunk, and Windows.

Key Responsibilities & Duties:

• Drive further operationalization of existing services and offerings as well as operationalize new services for consumption.  This includes, but is not limited to, the monitoring, logging, automating, integrating and documenting of our core platform services.
• Remediate or assist in the remediation of platform alerts, incidents or issues.
• Participate in an on-call escalation rotation
• Provide support directly to internal stakeholders throughout the enterprise to enable highly available application solutions that leverage GCP services.
• Collaborate with stakeholders to evolve GCP strategies, project limitations, capabilities, performance requirements ad interfaces.
• Provide technical support and solutions to internal stakeholders through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines.
• Provide in-depth software development knowledge with respect to cloud architecture, design patterns and programming.
• Advise and implement GCP best practices.
• Manage and own all customer migration and on-boarding projects and hands-offs with other internal departments.
• Integrate current technical systems and develop a plan for future systems.
• Assist with estimating work efforts required for each phase of a project.
• Identify and raise technical risks.

Requirements:

Required:

• Experience in operating, supporting and/or deploying infrastructure to public cloud platforms

Preferred:

• Bachelor’s degree
• Five (5) years’ experience delivering IT projects to a medium/large enterprise.
• Minimum of three (3) years’ experience with GCP and/or other cloud providers
• Experience working with Windows and Linux Operating System
• Demonstrated technical expertise in their field, including experience deploying one or more large-scale cloud-based systems.
• Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends, and processes
• Automation experience that includes Python and some Infrastructure as Code languages
• Experience using automation and CI/CD tools such as cloud formation, terraform, puppet, ansible, Kubernetes, Jenkins, GitHub, Git, Maven, Docker, etc.
• Ability to communicate to a broad range of audiences.
• GCP Professional/Associate Certification
• Experience with other cloud providers such as AWS and/or Azure
• Experience working in an agile environment.
• Real-world implementation experience of CI/CD, Automation, and cloud-native services
• An understanding of ITIL practices and procedures as it relates to the cloud.