Core Responsibilities

• Leads by example ensuring that excellent customer service is provided by the team at all times

• Collaborate with the Store Manager to deliver results, prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum

• Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator

• Supports the Store Manager in achieving satisfactory Mystery Shopper results and in implementing follow up action plans when needed

• Cultivate a positive team environment that promotes a safe and fun atmosphere

• Recruit new members, identify training needs, coach and develop sales associates and supervisors to ensure a productive and collaborative team

Play your part in our team succeeding

The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand’s reputation with each guest interaction. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

Do you have what it takes?

• Equivalent, previous work experience in a Retail environment

• Proven experience in a retail environment ideally as assistant store manager or supervisor

• Space management and visual merchandising expertise

• Effective organizational, verbal and written communication skills, conflict resolution skills

• Demonstrated computer proficiency

• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

• Experience of working with children

• Experience in recruitment, selection, training

• Financial awareness : loss prevention and cash management, scheduling and payroll management

• English Intermediate