What do the team do?
Our stores are the direct link between our customers and the wider business and span from Scotland to the South West and across to Northern Ireland. Your role will be to bring our core values to life through your team of 5 – 15 employees. Retail excellence will be the standard expected day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. Working collectively as part of a diverse team you’ll be expected to deliver the most unique customer experience by using our values of bold, open and trusted.
What part will you play in this?
Your job is to help create a high performing, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do and make sure they are having great conversations with our customers to understanding their needs using Leap, so they sell the right product and service to them. Making every day better for our customers through personal experiences that count.
You will also manage individual’s performance and develop the team to achieve and improve on business targets, store standards and compliance.
Reporting to the Store Leader and having people management responsibility for the team members within the Store, you will be expected to lead the store along the store leader on a daily basis.
Some of the more specific responsibilities:
What we're looking for:
Job ID: 105467
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