At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

This position is responsible for managing Auction operations under supervision of the General Manager.  The Assistant General Manager is responsible for attaining optimum efficiency and economy of Auction operations to maximize profits, while demonstrating leadership behaviors consistent with Manheim’s Code of Conduct.

 Job Responsibilities:

•            Assist and work with General Manager to manage, direct and coordinate the overall operations of the Auction.

•            Work and communicate with department managers to achieve Auction sales and financial goals and objectives while maintaining an efficient operation.

•            Foster open communication with Auction employees, and clearly communicate importance of team’s vision, direction, and priorities. Seek and share information and use appropriate influence strategies to gain genuine commitment.

•            Actively seek to provide development opportunities for staff; provide specific and objective feedback to maximize performance.

•            Assist with preparation of annual budget by reviewing sales results, expenses and other financial data, such as payroll, accounts receivable, accounts payable and other expenses.

•            Assist Arbitration in resolving customer problems to attain mutual agreement and satisfaction.

•            Communicate with General Manager, Assistant General Managers and other department managers to identify potential problems or issues in Auction operations.

•            Maintain ongoing awareness of market conditions and trends to ensure timely and effective reaction to market changes.

•            Develop and maintain customer relationships to ensure quality of service and products.

•            Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality of work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.

•            Lead effective management of dealer and commercial customer relationships and service levels.

•            Manage the activities of various departments, including the office, arbitration, transportation, commercial accounts & customer support, marketing & promotions, online, and TRA/Specialty operations.

•            Effectively leads the management team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

•            Continually communicates with department managers and supervisors to coordinate activities of the departments.

•            Create location’s goals and objectives that can be cascaded throughout the location to drive coordinated efforts and accountability. 

•            Work closely with all managers/supervisors to ensure that all employees receive a written performance review and that rewards are linked to these appraisals; and ensure that performance is management at all levels throughout the year.

•            Partner with management team at location to identify talent and create targeted development plans.

•            Support and promoting a safe and secure work environment for all employees, customers and vendors.

•            Enforce all company policies and procedures related to employee and customer conduct.

•            Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support.

•            Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. 

•            Supports and promotes all of company’s efforts related to Online/OVE sales and promotions.

•            Continue to maintain and cultivate strong relationships with all Commercial and Dealer customers by engaging them by various means: auction sale day; at a customer's place of business; at company sponsored events, trade shows, and conventions; and at industry and trade associations.

•            Support the sales efforts by cultivating open lines of communication between location's customer support and market sales/marketing teams.

•            Providing leadership and training for managers of customer facing departments at the locations.

•            Ensuring that high standards of customer service are maintained in all departments at the location: Lot, Office, Customer Support, and Commercial.

•            Perform other duties as assigned.

Qualifications – Internal

•            BA/BS degree in related field and 7+ years of related experience with at least 1-year experience in a management or lead role; or an equivalent combination of education and work-related experience.

•            Strong Sales, Financial and/or Administrative Management background preferred.

•            Experience in the automobile or Auction industry

•            Effective communication, interpersonal, and interaction skills.

•            Effective management, leadership and organizational skills.

•            Good computer and software knowledge, as well as experience with AS400 essential.

•            Strong customer focus and ability to build relationships internally/externally necessary.

•            Effective ability to solve complex problems and make sound, strategic business decisions.

•            Valid Driver’s License and good driving record

•            Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.

Work Environment:

•            Occasional exposure to weather conditions, fumes, and noise.

Qualifications:

•            BA/BS degree in related field and 7+ years of related experience with at least 1-year experience in a management or leadership role; or an equivalent combination of education and work-related experience.

•            Strong Sales, Financial, and/or Administrative Management background preferred.

•            Experience in the automobile or Auction industry

•            Effective communication, interpersonal, and interaction skills.

•            Effective management, leadership, and organizational skills.

•            Good computer and software knowledge, as well as experience with AS400 essential.

•            Strong customer focus and ability to build relationships internally/externally necessary.

•            Effective ability to solve complex problems and make sound, strategic business decisions.

•            Valid Driver’s License and good driving record

•            Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.

Work Environment:

•            Occasional exposure to weather conditions, fumes, and noise.

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.