Position Summary...

What you'll do...

Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives; building

accountability for policies and procedures; measuring adherence to loss prevention policies and procedures; reviewing variances to inventory reports;

conducting operational and pre-inventory reviews; gathering data, auditing results and monitoring deficiency trends; identifying improvement

opportunities; communicating and working with managers and associates to determine corrections needed to inventory controls and influencing the

implementation and execution of control corrections; and teaching managers and associates operational controls and processes in multiple stores.

Detects, deters, investigates, and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal

activities; conducting investigations relating to the operations and policies of the company; obtaining evidence, taking statements, writing case

reports, and providing court room testimony, as needed; and participating in collaborative efforts with other investigative entities.

Monitors safety and risk controls within a facility by ensuring an effective safety program is in place; supervising the safety team; identifying accident

trends to develop and implement solutions to prevent accidents; observing work practices and providing training to associates on accident prevention

techniques; communicating plans to minimize accidents; and overseeing safety reviews and implementing plans to improve safety.

Drives sales by ensuring effective merchandise presentation (for example, accurate and competitive pricing, proper signing, inventory levels,

cleanliness of the area); assessing economic trends and community needs; overseeing the stocking and rotation of merchandise; setting up, cleaning,

and organizing product displays; and securing fragile and high-shrink merchandise.

Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure

Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Manages facility level training and execution of asset protection, safety functions, and claims and receiving procedures by reviewing the application of

policies, procedures, compliance guidelines (for example, cold chain, hazardous materials) and operational controls; identifying gaps in expectations

versus training levels; determining training needs; and developing and delivering the training where needed.

Manages claims and receiving operations by ensuring proper policies and procedures are followed; ensuring timely processing of claims (for example,

damaged, defective, returned, liquidated items) and merchandise deliveries (for example, suppliers, third party deliveries); providing direction for

claims or receiving issues; and maintaining necessary documentation and reporting.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;

supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for

and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting

continuous learning.

Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and

ensuring diversity awareness.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by

implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing

business processes and practices.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Completion of 2 years’ of college OR 1 year’s experience as a supervisor in a multi-department environment OR 1 year’s experience in one of the

following areas: accounting, claims, inventory control, systems/upc, personnel, or loss prevention/asset protection in a multi-department

environment OR 2 years’ experience in an asset protection related field.

Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.

For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a

current state issued Certificate of Eligibility.

For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific

Criminal Background Check (CBC) and Firearms Authorized Training.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open

Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Investigative experience, Supervising, evaluating, mentoring, and developing associates; managing associate workload and participating in the hiring and promotion of associates.

Bachelors: Business, Bachelors: Criminal Justice

LPC - Loss Prevention Certified - Certification, LPQ - Loss Prevention Qualified - Certification