Knowledge, Skills/Qualifications & Experience

About the role

• Responsible for undertaking scheduled asset inspections, ensuring that they are completed to plan, data is reviewed, approved and recorded in the prescribed format, to the prescribed quality.
• Support others to assess the outputs from inspections, make informed recommendations and proposals on the prioritisation of required work, accounting for; risks, cost, time, resources, heritage, environment and safety.
• Engage with the Trust‘s customers whilst inspecting on the network and promote a positive image of the Trust and the work it does. Feedback comments and complaints to the relevant internal teams.
• Where appropriate actively participate in the Trust‘s “Stand-by” and” Call-out rotas”.
• Support the definition of the maintenance, repair and renewal works for delivery by internal teams and contractors, taking account of, all statutory, technical, operational and customer requirements.
• Provide support to Third Party Works and Externally Funded Works, as and when required.
• Support internal and external enquiries associated with the assets. Respond as appropriate by reference to relevant information sources and offer efficient and cost effective recommendations.
• Building relationships with local representatives of partnerships, regulators and stakeholders to protect, maintain, and continually improve levels of service and improve data held by the Trust.

About you 

Practical: 

• GCSE (or equivalent) English and Maths or equivalent.
• Professional qualification in a relevant technical discipline, i.e. NVQ Level 2 Construction Civil Engineering.
• Demonstrate knowledge of waterway infrastructure.
• Experience of inspecting / delivering engineering activities.
• Membership of relevant professional body at an appropriate level e.g. TMICE beneficial.
• Knowledge and understanding of historic infrastructure and infrastructure risk, beneficial.
• Experience of engineering in the water environment, beneficial. 

General:

• Experience in the delivery of excellent customer service standards.
• IT proficiency. 
• Able to communicate with technical staff and external contacts.
• Able to support other areas of the business in an appropriate manner.
• Able to provide a good standard of written communication and proven ability to present technical data to non-technical audiences.
• Good understanding of the Trust Health and Safety requirements