Area Director – East Anglia 

Some careers prize diversity more than others

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

When joining HSBC Commercial Banking UK, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. We can offer you a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity, shared parental and adoption pay, and support when you return to work, and a contributory pension scheme with a generous employer contribution. But this is only the start, we work closely with our colleagues to understand their life balance needs and we support them with several schemes and initiatives. We can’t wait to tell you about our ways of working, wellbeing agenda and our healthiest human system.

We are currently seeking an experienced individual to join in the role of Area Director for East Anglia.

The Area Director role manages a team of Relationship Managers (RMs) or Portfolio Managers serving customers and is responsible for managing and coaching the team for improved performance and delivering business objectives at a team level. This role may be responsible for a small portfolio of customers.

Your responsibilities will include:

• Prepare and coach Relationship or Portfolio Managers in building an understanding of the client's business, identifying customer needs and delivering fair outcomes
• Observe and assist Relationship Managers to enrich engagement with customers so as to ensure rigorous
• Customer Due Diligence and maximum mutual commercial benefits
• Take actions post client engagement, such as providing feedback following client interactions
• Develop a sustainable business growth strategy, focusing the team on maximising the depth and breadth of existing client relationships, with an awareness of cultivating new-to bank opportunities, whilst leveraging our network
• Collaborate with colleagues to deliver appropriate needs-based solutions for customer
• Drive appropriate financial focus of team to enhance revenue growth through both current and new-to-bank clients
• When appropriate, engage in value-adding discussions with high priority clients to facilitate business execution or assist in managing sensitive risk issues
• Lead a team aligned to a common purpose and HSBC values, and delivering fair outcomes for clients
• Manage internal profile (credit risk approvers, peers, product partners, back office, FCC Officer) to facilitate execution of client deals, referrals and management of risk issues

Qualifications

The ideal candidate for this role will have:

• Ability to influence and drive performance across the business to improve efficiency and grow business
• Ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions that are commercially viable and sustainable.
• Good written and verbal communication skills, enabling productive dialogue with internal and external customers
• Understanding of the marketplace and the competition to identify opportunities to establish competitive advantage for HSBC
• Ability to prioritise and manage business tasks
• Anticipates and identifies risks and ensures appropriate steps are taken to mitigate and manage them
• Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, so that success can still be achieved
• ï‚· Ability to identify customer needs and make appropriate referrals or present suitable solutions through in-depth meaningful conversations

This is a role will cover the East Anglia area and will require regular travel around the region. 

You’ll achieve more when you join HSBC.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.  HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Recruitment Helpdesk: 

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500