Key Responsibilities and Duties

• Supports existing client relationships by responding to client queries and requests promptly and effectively working with clients on inquiries and ensuring client expectations are met.
• Identifies and resolves problems and transactions for issues involving client experience.
• Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on a wide variety of investment, operational, compliance and regulatory topics.
• Ensures that all individual trades and accounts have been reviewed and verified.
• Prepares and delivers weekly, monthly and quarterly valuation reports to clients.
• Supports the onboarding of new clients including interfacing with Legal, Sales and Relationship Management.
• Liaises with Fund Managers in developing and overseeing the implementation of support strategies to service existing clients.

Qualifications

• No Experience Required

• University (Degree), Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Preferred Education

• University (Degree)

Career Level
5IC