Ingredion is hiring an AR Collections Analyst that will perform timely and effective collection activities of past due accounts in order to meet the departmental objectives. In this role, you will process, investigate and post payment data for US/Canada customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account.

As an Accounts Receivable Collections Analyst, your responsibilities will include:
 

• Perform timely and effective collections of past due accounts to expedite payments from our customers in accordance with the terms of sale granted and within the policies of the company, in order to meet the corporate objectives with the goal of reducing our DSO (Days Sales Outstanding) and maximizing profit by keeping slow collections at a minimum.
• Process, investigate and post payment data for US/Canada through SAP software against open items on customer accounts.
• Monitor payments for Cash in Advance (CIA) customers and advise the Risk Analyst accordingly.
• Provide backup documentation for customer short payments / over payments to Collection Analyst(s) handling the account.
• Make copies of checks received in house from customers, note the customer account (SAP & ACT!) and forward check(s) to the correct US or Canadian lockbox for deposit.
• Maintain files of all wire transfers and lockbox reports for US/Canada which includes ACH & Check payments.
• Special projects as assigned by the Collection Manager.
• Reconcile/investigate overpayments and shortpayments on customer accounts with internal departments (sales, billing,
• customer service, plants etc.) to final resolution.
• Provide supporting document information of discrepancies for a quick resolution and ensure the organizational accounting integrity of our customer accounts.
• Ensure individual account integrity through the research and reconciliation of account discrepancies.
• Research and correct any automatic US/Canada lockbox payment misapplications.
• Timely communication with customers and/or Sr. Collection Analyst(s) in regards to cash application issues.
• Input data into the Cash Collection Summary forecast sheets for US/Canada, as well as balance Daily Cash and Lockbox Reports.
• Maintain and update the remittance advices received from customers in the Departmental email boxes of US/Canada

Relationships and People:

• Work with the Risk Management Team to minimizing potential losses due to bad debts.
• Maintain good relations with the Sales personnel and customers when dealing with past due accounts in order to maximize sales, minimize potential losses due to bad debt, while at the same time strengthening and retaining customer’s goodwill and business and improve customer’s payment performances.
• Keep effective communication with Collection Manager and Risk Analyst(s) on collection issues as they arise.
• Advise Corporate Accounting and Treasury of miscoded wire payments.
• Identify and advise Accounting of journal entries required for Canadian non-A/R payments received and to move funds from one company code to another.
• Maintain relationship with Bank of America contacts on lockbox/wire issues for both US and Canada.
• Keep effective communication with Collection Manager on daily cash application

Qualified candidates will have:

• College Degree in Business, Accounting, or equivalent
• 1-3 years’ experience in collections, deduction management and cash application of accounts required.
• Credit designation and experience with SAP an asset.
• Knowledgeable in Canadian currency.
• Understand accounting fundamentals/principals.
• Working knowledge of A/R and collection department operations.
• Process oriented with attention to detail and follow-up; accurate and proficient data entry skills.
• Strong problem-solving skills with a proven record of initiative.
• Experience establishing and maintaining effective relationships with customers, sales professionals and inside support staff.
• Proficiency with Microsoft Office Software applications (Excel, Word, etc).
• English/French speaking; Spanish an asset.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs. 

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We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, military status, or disability status.