HR Administrator - Edinburgh

Job title:

Administrator - Edinburgh

Job Description:

We are recruiting for a HR Administrator to work within our HR Service centre which provides a high-quality HR service to our financial services client.

Working as part of the International Services team, you will have daily interaction with the client, its employees and external vendors from all over the globe.

What you’ll be doing:

• Supporting the HR International Services team by completing a range of administrative tasks and processes, including the preparation of relocation costs and packages, processing employee re-imbursements, vendor invoices and travel requests and dealing with global general queries regarding the employee relocating
• Working with colleagues to effectively manage the International Services email boxes and ensure all tasks are completed within the Service Level Agreement
• Identifying potential issues and problems and escalate to the Team Leader as they arise
• Ensuring that activities of the team are accurately documented in user guides, administration guides and flowcharts
• Assisting with other administrative tasks as required

What we’re looking for:

• Previous experience within a customer service/administration role within a similar environment
• Strong organisational skills
• Intermediate knowledge of word, excel & outlook
• Ability to respond to a high volume of queries, ensuring a high attention to detail and accuracy
• Excellent customer service and communication skills

This position is located in central Edinburgh, whilst currently we are working remotely, we are expecting this role will be office based by early 2022.

About HR Solutions

Capita HR Solutions helps employers to maximise the performance of their HR functions from core transactional services, through to complete organisational transformation. We meet the HR service needs of our clients by listening to the challenges they face and working with them to create an approach that suits their business, culture and people. From simple transactional services through to organisational transformation, we use a flexible approach to maximise the performance of HR functions and drive greater efficiency for businesses. Join us here and you’ll be transforming HR operations around the country.

 What’s in it for you?

• A competitive basic salary of £18526.72
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.