Overview

We have an immediate opportunity for a Full-time Administrative Representative located at our Fontana Location, 11128 Hemlock Ave., Fontana.

We offer:

Paid time off

Employee discount

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now!

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response,please click here.

The position will be located at the Fontana Administrative office location. Compensation for this position $17/hr

Must be able to work one of the following shifts:

M-F 8:00a-5:00p

S-TH 8:00a-5:00p

Responsibilities

Take incoming calls- contract updates, general questions and answers, provide information and resolution for customers, other branches and vendor

Make outgoing calls- callback management and miscellaneous calls as assigned

Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone

Provide directions and general assistance

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenanc

Perform various administrative functions

Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age

High School diploma or GED required

Must be a Minimum 1 year customer service experience; previous customer/escalation support experience preferred

Must have basic computer navigation skills and knowledge of Microsoft Office Applications

Must be able to workfull timehours

A Valid drivers license with no more than 2 moving violations or alcohol incidences in the last 3 years required.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.