Job Description

“Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect.” Abby Johnson | Chairman & CEO Fidelity Investments. 

The administrative staff at Fidelity plays a vital role in the company's success and the individuals serving in these positions are recognized by their colleagues as key members of their team. Excellent communication skills will be constantly put to the test, as will the ability to balance multiple tasks simultaneously serving as a focal point of a dynamic, fast-paced business environment. This role requires versatility, as the position involves a broad range of administration that impacts our growing organization. As a member of the DSO Strategy and Planning team, you will provide advanced administrative support for the Head of Strategy and Planning, Head of Operations Processing and the SSG Leader. In this role, you frequently will be called upon to use your social skills as you support your team's daily initiatives and directly interact with business partners. You will be asked to prioritize multiple tasks simultaneously and serve as the focal point of a complex, fast-paced business environment.

The Expertise We’re Looking For

2-3 years administrative experience supporting leaders at multi-layered levels of an organization

Proficiency in Microsoft Office suite of products including Outlook, Word, PowerPoint, Excel, and SharePoint

Detail oriented with strong communication and interpersonal skills

A proactive and creative approach willing to assume responsibility for a broad range of administrative projects

A self-starter with the ability to take initiative in a fast-paced environment

A consistent record of working collaboratively and effectively with various personalities

Bachelor’s degree preferred but not required

The Skills You Bring

Excellent written and verbal communication, prioritization, and organizational skills and can effectively interact with senior leadership and associates at all levels

Work as an individual contributor and in a team environment

Able to maintain a high level of confidentiality

An outstanding ability to prioritize, react and think quickly

The ability and judgment to seek clarification or assistance when needed

The desire to work as a true partner with the team and anticipate needs

The Purpose of Your Role

Scheduling, preparing for and coordinating of meetings including coordination of meeting facilities, agendas, distribution of meeting materials and/or catering

Coordinate travel arrangements through company online travel tool for flights, hotels, and transportation

Assisting the leadership team with support including expense reporting using Concur

Office management including maintaining office supplies and computer equipment support

Responsible for all end-to-end support of external off-site logistics and events

A liaison with internal departments

Project management and presentation development, performing other ad hoc related duties as required.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our dedication to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com

Fidelity Investments is an equal opportunity employer.

Safety is our top priority, so this role will be fully remote for the short term. Once we can be together in person with fewer safety measures, this role will move to our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic working – post pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Learn More: Dynamic Working(opens in a new tab)

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.