Sr Chargeback Administrator

The primary focus of this position is to reconcile payment discrepancies resulting from differences between CuraScript SD and Vendor records regarding pricing and customer/contract attachment.  The role is also responsible for collection of past due accounts, maintaining cash receipts and escalating accounts to supervisor as needed.

ESSENTIAL FUNCTIONS

• Manage A/R portfolio of supplier chargebacks resulting from pricing and membership agreements, including:

• Collection of open balances
• Dispute resolution
• Maintain DSO within department guidelines
• Identify Bad and Risky Debt
  • Analyze data to determine root cause of chargeback discrepancies
  • Collaborate cross functionally to correct and resubmit chargeback claims
  • Post Vendor payments against open Accounts Receivable
  • Prepare End of Month reports
  • Prepare and process account adjustments according to department guidelines
  • Conduct vendor conference calls to ensure contract compliance
  • Ability to review and understand complex supplier agreements

• Manage supplier and internal audits, and special reporting/projects as requested
• Escalates issues to management in a timely manner
  • Works collaboratively on projects to identify solutions and process improvements
  • Mentors, trains, and supports team members
  • Other job duties as assigned

QUALIFICATIONS

• Associates degree preferred
• Modern ERP Software (SAP and/or Oracle) required
• 2-4 years relevant work experience in B2B collections with heavy reconciliation
• Understanding of Accounting principles
• Knowledge of supplier contracts and chargebacks preferred
• Microsoft Office including, intermediate Excel skills, use of advanced formulas, pivot tables
• Excellent verbal and written communication skills
• Excellent organizational skills
• Strong analytical and problem solving skills
• Ability to manage timelines and meet vendor specific deadlines
• Experience analyzing data required

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with Cigna, you will enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make?  To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.