As a Sales Account Manager, your role is to further improve AMT-Sybex’s market position and contribute to the success of our growing business. You’ll be responsible for building key customer relationships, identifying new business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions in order to support the achievement of our strategic goals. You will work closely with Sales, Marketing, Finance, Operations and Commercial teams to develop sales opportunities into successful customer engagements. You will be responsible for identifying potential new customers, presenting our value proposition to them, ultimately converting them into clients, and continue to grow business with them in the future. You will also manage a number of existing clients, increasing the contribution of AMT-Sybex solutions to their business goals and ensuring they receive a high standard of service in order to achieve agreed outcomes. The role will have Sales and account management responsibilities.

Job title:

Account Manager Sales

Job Description:

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Reports To

Sales Director

Location

UK

Purpose of the Job

As a Sales Account Manager, your role is to further improve AMT-Sybex’s market position and contribute to the success of our growing business. You’ll be responsible for building key customer relationships, identifying new business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions in order to support the achievement of our strategic goals. You will work closely with Sales, Marketing, Finance, Operations and Commercial teams to develop sales opportunities into successful customer engagements. You will be responsible for identifying potential new customers, presenting our value proposition to them, ultimately converting them into clients, and continue to grow business with them in the future. You will also manage a number of existing clients, increasing the contribution of AMT-Sybex solutions to their business goals and ensuring they receive a high standard of service in order to achieve agreed outcomes.

What you'll be doing:

• Strategy and Planning: Maximize sales channels with existing customers and develop new sales leads. Act as AMT-Sybex’s Representative / Point of Contact for existing or new customers in your relevant territory
• Customer Focus: Follow up enquiries, conduct site visits, prepare initial proposals and assist in closing sales as appropriate, while maintaining close cooperation with company agents/ distributors/ consultants to ensure efficient and proper business practices.
• Collaboration: Strive to develop and manage a broad network of client and potential client relationships. Motivate technical staff and collaborate with the client to maintain relationships throughout project execution.
• Authenticity: Handle objections or complaints by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Learning Focus: Undertake competitor analysis, market observations and gather intelligence to build our sales capability. Present new products and services and enhance existing relationships by maintaining customer focus.
• External Perspective: Assist in market analysis and research required to develop business strategy. Contribute to competitor analysis, intelligence gathering and regular market observation for potential business opportunities. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Drive and Resilience: Develop a commercial and contract negotiation capability to effectively and successfully conclude commercial discussions with clients.
• Judgement: Create proposals, price services and ensure comprehensive negotiation using your own judgement.
• Display a commitment to Capita’s Values and Culture
• Capita places a strong emphasis on Health and Safety. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Capita’s Health and Safety policies, procedures and legislation, and ensure completion and validity of all minimum Health and Safety training and objectives required by the company

What we are looking for

• Experience selling enterprise software into asset intensive industries and Utilities.
• Experience of complex solution selling at an enterprise level to large organisations
• Experience of selling software products with associated implementation services, support and managed services.
• Proven ability to work effectively at all levels within accounts
• Leading teams during sales cycles and tender processes – coordinating and driving presales, business development, legal and operational input, as well as managing partners and 3rd parties where appropriate.
• Experience with tender/bid processes, drafting proposals, negotiating contracts and closing sales
• Understanding of financial considerations including P&L, margins & cashflow
• Strong communication skills, including written, verbal and presentation
• Team player, motivated by winning contracts
• Strong planning and organizational skills
• Willingness to travel as required,
• Adheres to the highest personal, professional, ethical and safety standards.

Desirable

• Recent experience selling software and solutions into large organisations
• Experience in one or more of the following areas: Asset Management, Field-force management, mobility solutions, GIS services, Market Interaction, Meter Management and Network Optimisation
• Experience selling large value, multi-year contracts
• Experience selling Software-as-a-Service ( SaaS ) solutions

About Capita AMT-Sybex

At AMT-Sybex, we’re shaping the future of infrastructure and energy industries. Our talented team offer guidance and solutions across mobility, smart energy and enterprise asset management. Join us and discover better as you create smarter solutions and services for tomorrow’s world.

What’s in it for you?

• A competitive basic salary
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme ...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
 

What we hope you'll do next:
 

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.