Inside Sales Excellence Academy, Account Manager

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Dell Inside Sales Account Manager.

The Dell Inside Sales Excellence Academy is a thirteen-week accelerated training program for account managers, working with business to business (“B2B”) account sets. You will learn about Dell culture and our portfolio of products in order to offer solutions and services to our customers. Throughout training, you receive real-time performance feedback, mentoring and build business acumen.  Upon graduation from the Sales Academy, you transition into an Inside Sales Account Manager, building relationships and providing real time solutions.  Our team ensures every customer interaction is exceptional and tailored to meet the customer’s unique needs.  You will be the driving force behind our high-level customer interaction, responsible for selling ground-breaking products by cultivating relationships as a trusted advisor.

Account managers focus on developing and/or expanding existing accounts to drive business.  You will work with Dell customers in complex environments to devise new and innovative solutions to provide solutions to business challenges. The role includes regular coaching and mentoring sessions from senior representatives and company leadership to ensure continuous development.  Internal training includes technical, industry, and market understanding to identify needs and trends to position Dell as a competitive solution. You will engage cross-functional resources, regardless of geographic location, in order to achieve goals and meet customer needs.

This is a full-time opportunity with excellent career path opportunities.

Role Responsibilities

Focus on building relationships and becoming a trusted technology advisor to our customers.

Drive business acquisition with established and new customers.

Utilize strategic probing to identify, evaluate, and recommend alternative business solutions.

Analysis of multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.

Effectively balance demands from multiple stakeholders both short term and long-term priorities.

Develop and implement strategic account plans that drive the attainment of critical business objectives.

Essential Requirements

0-1+ years of sales or customer service experience

Associates Degree - Graduation Date:Associates Degree must have been completed between 2020 through August 2021 (If continuing education, availablilyt is requried Mon – Fri during business hours)

Strong organizational skills and time management

Ability to be a trusted business advisor to the customer and uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction

Desired Requirements

Effectively use software packages such as Microsoft Word, Excel, and PowerPoint

Strong knowledge of computer hardware, software, & peripherals

Demonstrate strong verbal and written skills

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re the kind of communicator who can make world-class technology even more irresistible, this is your opportunity to develop with Dell.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.