Join us as an Account Manager 3 on our Renewals team in the United States to do the best work of your career and make a profound social impact.

What you’ll achieve

As an Account Manager 2, Renewals, you be responsible for implementing and managing contract renewal initiatives. You will maintain contract revenue base at highest possible retention rate, protect contract revenue stream, while ensuring timely contract renewal and promoting awareness of upgrades and add-ons

You will:

• Duties include driving specific renewals and tech refresh sales programs, outbound calling, and prospecting to grow market share
• Responsible for handling customer sales inquiries with the goal of maintaining or upgrading existing customers' products and services
• Advises customer of expiring support or maintenance contracts, pricing, new service offerings, etc.
• Will have sufficient knowledge to understand customer's embedded base of products as well as new product features and their benefits to customers
• Can effectively interface at many levels internally and within the customer's organization
• May mentor and supervise junior team members

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Ability to influence others to achieve results
• Strong Customer Service skill
• Strong communication skills
• Comprehensive understanding of company products and their value added to the customer

Desirable Requirements

• Typically requires 2+ years of related experience in a relationship selling role with a Bachelor’s degree

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