What you will be doing:
Your typical day will start with completing all daily vehicle checks and following correct defect reporting procedures. After you have safely loaded / checked your route you will then undertake your deliveries and collections for the day alongside your colleague.
Communication with your customers is key and you will need to ensure you call every customer 30 minutes before you are due to arrive. Upon arrival you will deliver the customers goods to their room of choice and undertake any services that have been booked. These may include:
Installation and disconnection of white goods
Assembly of flat pack
TV installations
Finally, you will offer to take away the packaging.
Upon return to the customer delivery hub, you will complete your end of day vehicle check and debrief, ensuring any issues/defects are reported.
John Lewis & Partners is an earned recognition operator and as such, you will be expected to adhere to our high standards of compliance, including adherence to the Highway code, Working Time Directive, EU Drivers Hours Regulations and Vehicle operations.
What you'll have:
Must be aged 18 or over
A valid C1 Driving License (with a maximum of 6 points)
Drivers Certificate of Professional Competence (DCPC)
Drivers Qualification Card (DQC)
Valid Digital Tachograph Card
Strong verbal communication skills both over the phone and face to face
Able to cope with the physical requirements of the role
What else you may bring:
Good local geographical knowledge
Installation and disconnection of white goods
TV installations
Assembly of flat packs
After completion of Earning Membership, as a Partner in the John Lewis Partnership you will be entitled to:
25% Discount at John Lewis & Partners on majority of goods
12% Discount at john Lewis & Partners on electrical & white goods
20% Discount at Waitrose & Partners on majority of goods
The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary
From 4.5 weeks paid holiday per year, increasing with length of service
Work-Life balance
Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay
VIP suites with discounted tickets at the O2 arena
Discounted cinema tickets.
Discounts at numerous restaurants and bars
Job ID: 94717
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