Due to the nature of this role, we require all applicants to be over 18 to apply

Our Customer Delivery teams are the face of the John Lewis & Partners brand. As part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made with the highest level of customer service.

As a driver for the Partnership,  you will promote the Partnership brand through a professional and courteous manner to other road users.

Hours of work

10:30 - 21:30 Monday to Friday, 07:00 - 18:00 Saturday

Our Drivers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

What you will be doing:

Your typical day will start with completing all daily vehicle checks and following correct defect reporting procedures. After you have safely loaded / checked your route you will then undertake your deliveries and collections for the day alongside your colleague. 

Communication with your customers is key and you will need to ensure you call every customer 30 minutes before you are due to arrive. Upon arrival you will deliver the customers goods to their room of choice and undertake any services that have been booked. These may include:

• Installation and disconnection of white goods

• Assembly of flat pack

• TV installations 

• Finally, you will offer to take away the packaging. 

• Upon return to the customer delivery hub, you will complete your end of day vehicle check and debrief, ensuring any issues/defects are reported.

John Lewis & Partners is an earned recognition operator and as such, you will be expected to adhere to our high standards of compliance, including adherence to the Highway code, Working Time Directive, EU Drivers Hours Regulations and Vehicle operations.

Required Experience, Skills & Qualifications:

Required Qualifications:

• Must be aged 18 or over

• A valid C1 Driving Licence (with a maximum of 6 points)

• Drivers Certificate of Professional Competence (DCPC)

• Drivers Qualification Card (DQC)

• Valid Digital Tachograph Card

Essential Experience:

• Previous experience driving a 7.5 tonne vehicle  

• Strong verbal communication skills both over the phone and face to face

• Able to cope with the physical requirements of the role

Desirable Experience:

• Good local geographical knowledge

• Installation and disconnection of white goods

• TV installations

• Assembly of flat packs

After completion of Earning Membership,as a Partner in the John Lewis Partnership you will be entitled to:

• 25% Discount at John Lewis & Partners on majority of goods

• 12% Discount at john Lewis & Partners on electrical & white goods 

• 20% Discount at Waitrose & Partners on majority of goods

• The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary

• From 4.5 weeks paid holiday per year, increasing with length of service