Shift for this role is Monday- Friday 11 am- 7:30 pm

This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

A Registered Nurse Health Coach is responsible for providing wellness coaching to members through telephonic assessment, education, support, and referrals to various health and wellness programs.  The coach will use techniques such as motivational interviewing, behavior change, and cognitive behavioral therapy techniques to help people achieve optimal health and well being.  The coach will support members working in conjunction with an existing team of nurse case managers and coaches with expertise in a variety of disciplines.

A day in the life of a Registered Nurse Coach:

• Telephonic outreach and coaching

• Assistance in the identification of member health education needs through health assessment activities

• Utilization of health prevention guidelines and general health and wellness strategies to achieve goals in the overall health of members.

• Perform research on relevant topics in health promotion and disease prevention, as required for specific members

• Consult with and assist team members in cases where a member’s behavioral health or emotional issues are impacting their ability to set and/or achieve goals

• Provide ongoing behavioral health and behavior change consultation and training to the rest of the coach and case management team 

• Educate and refer members on available internal and external health resources

• Provides 1:1 telephonic coaching to members around their behavior change to improve health status, reduce health risks and improve quality of life. 

• Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals

• Work with members to identify and set personalized health improvement plans and goals and support members in achieving those goals.

• Collaboration with nutritionist, pharmacist, other nurses, Medical Director and customer’s providers

• Empowers members with skills to provide enhanced interaction with their providers.

• Provides suggestions for improvements and enhancements to wellness coaching programs based on data/experience

• Documents interactions and interventions as directed

• Perform other related duties incidental to the work described herein.

Minimum requirements:

Active unrestricted Registered Nurse (RN) license required

Minimum of three years clinical experience in direct patient care

Behavioral health/ psych experience required

Case management or coaching experience preferred

Excellent time management, organizational, research, analytical, negotiation, communication (oral and written) and interpersonal skills

Strong personal computer skills, MS Word, Excel, Outlook experience, and internet research required

Strong skills in the following areas:  teamwork, conflict management, assessment complex issues, ability to recommend changes and resolve problems through effective decision making

Demonstrated sensitivity to culturally diverse situation, participants and customers

Ability to work within changing business environment and balance business needs with patient advocacy

Experience managing multiple projects in a fast paced matrix driven environment

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.